We purchased a garden shed in 1995 & had the misfortune to loose a skylight in a recent wind storm. We contacted Steel Chief in Melbourne by phone with regards to replacing it. My husband had several conversations with Andrew & sent photos & specs to see what could be done. Andrew was brilliant & has organized what we require to be delivered to our local supplier, no fuss, great service. Highly recommend this company for its customer service, especially Andrew
Firstly I just want to say not only does the shed look brilliant but the builders/ installers did a fantastic job. They left the place looking better than when they arrived !! It was so tidy and clean. Also, please thank them for getting rid of the old workbench form the old shed. It would have taken me ages to cut it up so I could get it to the tip. I would definitely recommend your company to friends and family 10/10 .
I want to say a huge thank you to everyone at Steel Chief and Shed Craft for the fantastic work you've done in providing Zoos Victoria with two new aviaries, installed yesterday at Point Wilson. The guys went above and beyond the call of duty in assembling the aviaries for us in very windy conditions. They kept up the smiles and worked safely and conscientiously despite the trying weather. It's been a pleasure working with you all throughout the process, and we hope to call on your expertise again for threatened species programs down the track.Wildlife Conservation & Science|WCS Research Assistant
We recently purchased and installed a garden shed from your company. We are very happy with our shed and you can see that it is a really good quality shed. Most importantly, we wanted to thank Stephen for really looking after us from start to finish. From the sale of the shed all the way through to the installation. During the process, he really did look after us, from the follow up phone calls and making sure that we were happy with it all. Also, thank you to the installation guys as well, they were great. The customer service we received was outstanding and very professional. Customer service is not what it used to be and when you do come across people like Stephen, you appreciate it.
Can I just say the guys yesterday did a great job - no problems - quick and polite. Great service.
Would you please accept the generous thanks of my myself and my partner Anthea for the absolutely fantastic experience we have had with SteelChief! Damien and Ben have finished up here at home now and the finished 'product' is exactly what we were looking for and expecting. The guys were terrific flag bearers for your organisation and I would ask particularly that you pass on our thanks to them. Thank you also to you ladies for your support, if I may I will single out Nicole for her patience with me at the start of the process. We are looking forward to some very good years of use from the shed and wont hesitate to come back to SteelChief in the future for any other shed needs we might have.
I really love my new shed. I’m really pleased I decided to buy through your company. You guys were fantastic to deal with!! Thanks for your patience and understanding as things changed at the end. I really appreciate it. Please pass on my thanks to the others.
Brilliant customer service from Danny who was extremely patient, knowledgeable and although i was told my sheds could take a couple of weeks to be made. I received a call today to say they will both be delivered within the week. I am very impressed I thought service like this no longer existed. Well done to the team at SteelChief and thank you.